If we have to quarantaine your cat(s), because of wrong or late vaccinations you will be charged extra. See “Rates and payment”.
You are required to pay upfront the total amount due at the day of arrival. You can pay by Maestro PIN card, creditcard (plus 2,5% fee) or cash. No refund for late arrivals or earlier departures.
Cancellation, late arrival, early collection
No refund in case of late arrivals or early collection.
Before 21 days: no cost
Within 21 days: half the total amount due
On day of arrival: total amount due